Urgent: Livestream app 502 bad gateway error | Community
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pchiass
Newcomer
July 23, 2024
Question

Urgent: Livestream app 502 bad gateway error

  • July 23, 2024
  • 22 replies
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the Live stream app has been set up and in use for several weeks now without issue.  Yesterday and today, I cannot get the livestream app to open up. I get a '502 bad gateway' error.  I have a 64-bit Windows business PC with 16gb ram; 1 tb hardrive. I am hardwired into my internet, that has been rebooted as well, yesterday. 

 

I have: 

rebooted computer, 

updated zoom app,

unstinalled zoom app, rebooted pc then redownloaded and installed. 

 

I have a two-tiered masterclass coming up where one tier is livestream only and the other is paid vip to join the meeting in the zoom room. Any assistance is appreciated. 

 

Penny

    22 replies

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    W
    Newcomer
    wellversedworld
    Newcomer
    September 16, 2024

    Bad Gateway message has been resolved.  I have asked that Zoom flag this fix so we don't have to wait multiple days for it to be resolved.  

    G
    Newcomer
    ggco
    Newcomer
    November 17, 2024

    Chiming in to say that I too have had this issue, and it's affecting my business. Tried updating Zoom but that was no help. Couldn't see a way to delete and reinstall the app. As far as I can tell, the only discussion about this problem is happening in these community threads--no info from Zoom itself. Incredibly frustrating. 

    P
    Newcomer
    pchiassAuthor
    Newcomer
    November 18, 2024

    Agreed, but one of the previous responder said zoom is now monitoring this thread. I have found that I have to update my FB  stream key OFTEN. But once I figured out I could do that without uninstalling and reinstalling it at least gave me something I could do. 

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