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Server-to-Server OAuth option is disabled for me

islamalafifi
Newcomer
Newcomer

Hi Team, 

 

I noticed that the option to create Server-to-Server OAuth option is disabled for me, however it was enabled previously. Also, I can not edit the app that I created before via Server-to-Server. The other two options are still valid (General app & Webhook).

 

I still have the admin role on the account.  There's only one tip text over the created app's name: 'Unable to view the app. Contact administrator for access.'

 

4 REPLIES 4

Raffy28
Zoom Employee
Zoom Employee

Welcome to Zoom Community!

 

Please see this article on how to create a Server-to-Server OAuth app

https://developers.zoom.us/docs/internal-apps/create/

Make sure that the prerequisites are followed for you to edit the app.

blrentmount
Newcomer
Newcomer

I'm experiencing the same issue.

The docs say to enable Server-to-Server app creation via "Role Setting's"; however, I only see "Users" and "Groups" under "User Management" in the sidebar. Am I looking in the wrong place?

Had the same issue. What change recently that this was necessary?

As and "admin" I was not able to see the roles either. I had to have the account owner change it for me. 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @blrentmount! It’s possible that your current role does not have sufficient privileges to make this change. You may need to contact the account owner or an administrator with the necessary permissions.


Mark
Zoom Community Team
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