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2025-09-17 03:06 AM
Hi Team,
I noticed that the option to create Server-to-Server OAuth option is disabled for me, however it was enabled previously. Also, I can not edit the app that I created before via Server-to-Server. The other two options are still valid (General app & Webhook).
I still have the admin role on the account. There's only one tip text over the created app's name: 'Unable to view the app. Contact administrator for access.'
2025-09-17 06:18 PM
Welcome to Zoom Community!
Please see this article on how to create a Server-to-Server OAuth app
https://developers.zoom.us/docs/internal-apps/create/
Make sure that the prerequisites are followed for you to edit the app.
2025-09-22 09:32 AM
I'm experiencing the same issue.
The docs say to enable Server-to-Server app creation via "Role Setting's"; however, I only see "Users" and "Groups" under "User Management" in the sidebar. Am I looking in the wrong place?
2025-09-29 08:13 AM
Had the same issue. What change recently that this was necessary?
As and "admin" I was not able to see the roles either. I had to have the account owner change it for me.
2025-10-06 08:02 AM
Welcome to the Zoom Community, @blrentmount! It’s possible that your current role does not have sufficient privileges to make this change. You may need to contact the account owner or an administrator with the necessary permissions.