Server-to-Server OAuth option is disabled for me | Community
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I
Newcomer
islamalafifi
Newcomer
September 17, 2025
Question

Server-to-Server OAuth option is disabled for me

  • September 17, 2025
  • 2 replies
  • 0 views

Hi Team, 

 

I noticed that the option to create Server-to-Server OAuth option is disabled for me, however it was enabled previously. Also, I can not edit the app that I created before via Server-to-Server. The other two options are still valid (General app & Webhook).

 

I still have the admin role on the account.  There's only one tip text over the created app's name: 'Unable to view the app. Contact administrator for access.'

 

2 replies

R
Employee
Raffy28
Employee
September 18, 2025

Welcome to Zoom Community!

 

Please see this article on how to create a Server-to-Server OAuth app

https://developers.zoom.us/docs/internal-apps/create/

Make sure that the prerequisites are followed for you to edit the app.

B
Newcomer
blrentmount
Newcomer
September 22, 2025

I'm experiencing the same issue.

The docs say to enable Server-to-Server app creation via "Role Setting's"; however, I only see "Users" and "Groups" under "User Management" in the sidebar. Am I looking in the wrong place?

B
Newcomer
bmolen
Newcomer
September 29, 2025

Had the same issue. What change recently that this was necessary?

As and "admin" I was not able to see the roles either. I had to have the account owner change it for me. 

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