Purchasing problem

[Hoda11]

After purchasing this month through PayPal I received a message on mobile phone said that the amount of monthly payment was reduced from my Debit card but still Zoom meeting works as a Free method for 40 minutes only not as payment method.

[Eliot]

hi hoda11,

your user type is probably still Basic.  since you purchased a paid license, you will have one paid license available to assign to a user.  you need to edit the user's type from Basic to Licensed.  please see the support article below:

Managing users – Zoom Support

thanks,  eliot

thanks, eliot