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Moodle X Zoom Integration (Unable to find your account on Zoom)

Gesperitus
Newcomer
Newcomer

‎2024-09-05 09:01 AM

Hey! 

 

I've created a server to server connection to integrate my moodle with my zoom account, and in the moodle zoom's settings it says it's ok but when I try to create a new zoom session it says "Unable to find your account on Zoom." I'm using the same email on both accounts (moodle and zoom) 

 

How can I fix it? Thanks

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1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2024-09-05 09:05 AM

Hello,

 

Have you configured Zoom LTI Pro and made the connection between the Zoom account and the Moodle account?

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059624 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059608

 

Regards

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