cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Marketplace and Google Apps 500 Error

spsdavidgarrity
Explorer
Explorer

When trying to log into:

 

Zoom Marketplace:  https://marketplace.zoom.us/

 

Or Google Workspace Apps (Gmail/Calendar), we receive the following 500 error (attached)

 

I have a support ticket open, but was wondering if anyone has seens this before and found a resolution.


We have SSO available, as well as Google Sign In available, but none enforced.  The error occurs no matter the log in method chosen (SSO, Google, or password).

 

 

1 REPLY 1

MaxM
Zoom Employee
Zoom Employee

Hey @spsdavidgarrity,

 

First, please try clearing the cache on your browser and logging in directly at https://zoom.us/signin. After that, try logging in to https://marketplace.zoom.us again

 

Let me know if that helps.  If not, are you able to provide the ticket number for the ticket that you submitted?

 

Thanks,
Max