Marketplace and Google Apps 500 Error | Community
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spsdavidgarrity
Newcomer
November 2, 2021
Question

Marketplace and Google Apps 500 Error

  • November 2, 2021
  • 1 reply
  • 0 views

When trying to log into:

 

Zoom Marketplace:  https://marketplace.zoom.us/

 

Or Google Workspace Apps (Gmail/Calendar), we receive the following 500 error (attached)

 

I have a support ticket open, but was wondering if anyone has seens this before and found a resolution.


We have SSO available, as well as Google Sign In available, but none enforced.  The error occurs no matter the log in method chosen (SSO, Google, or password).

 

 

    1 reply

    MaxM
    Employee
    MaxM
    Employee
    November 4, 2021

    Hey @spsdavidgarrity,

     

    First, please try clearing the cache on your browser and logging in directly at https://zoom.us/signin. After that, try logging in to https://marketplace.zoom.us again

     

    Let me know if that helps.  If not, are you able to provide the ticket number for the ticket that you submitted?

     

    Thanks,
    Max

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