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2021-11-02 01:32 PM
When trying to log into:
Zoom Marketplace: https://marketplace.zoom.us/
Or Google Workspace Apps (Gmail/Calendar), we receive the following 500 error (attached)
I have a support ticket open, but was wondering if anyone has seens this before and found a resolution.
We have SSO available, as well as Google Sign In available, but none enforced. The error occurs no matter the log in method chosen (SSO, Google, or password).
2021-11-04 11:54 AM
Hey @spsdavidgarrity,
First, please try clearing the cache on your browser and logging in directly at https://zoom.us/signin. After that, try logging in to https://marketplace.zoom.us again
Let me know if that helps. If not, are you able to provide the ticket number for the ticket that you submitted?
Thanks,
Max