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2025-11-07 05:54 AM
Per https://community.canvaslms.com/t5/Canvas-LMS-Blog/Enforcing-User-Agent-Header-for-Canvas-API-Reques... all HTTP requests, including LTI and API ones must have a user-agent header.
Canvas has provided a report to all LMS administrators that identifies developer keys that are not providing a user-agent header. Both the LTI developer key (https://applications.zoom.us/lti/advantage) and the LTI API key for Zoom LTI Pro (https://applications.zoom.us/lti/rich/oauth/complete) are reported to not be providing the header.
I have filed two Support tickets where I've been told that it's not their problem, but come January 17th, it seems like it will be.
Solved! Go to Solution.
2025-11-12 09:27 AM
I opened a ticket as well, and received this reply from Tier II tech support:
"We are aware of this change, and our developers have confirmed that the necessary updates will be made before it takes effect, ensuring there is no impact on customers."
2025-11-13 06:01 AM
Would you mind sharing your case number (so I can give my case person a hard time for brushing it off!)?
2025-11-12 09:27 AM
I opened a ticket as well, and received this reply from Tier II tech support:
"We are aware of this change, and our developers have confirmed that the necessary updates will be made before it takes effect, ensuring there is no impact on customers."
2025-11-13 06:01 AM
Would you mind sharing your case number (so I can give my case person a hard time for brushing it off!)?
2025-11-13 01:39 PM
TS2112591.