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Integrating Pardot and Zoom

chrisatmus
Newcomer
Newcomer

Hello!

 

Our IT/Zoom Admin accounts installed the Pardot package for zoom. It seemed as if they added me and my team to the list of people who can access it. However, when I go to add pardot to my individual zoom account it is blocked saying I don't have permission. Where can I go in settings that verifies that I have the app? I would assume if it was added it would say "added/installed" on marketplace page not asking me to "add" it even though it's blocked off. It clearly says below I don't have permission to add it and I showed this to IT. However they are insisting my issue is on the Pardot side. On Pardot side I have 0 connected apps for webinars atm...

 

I'm just hoping someone can confirm that IT needs to add permission for me to actually add the app or am I missing something????'

 

 

Thanks!

1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

@chrisatmus - IT can authorize individuals or everyone, but you would still have to add the integration if you are authorized so that it is actually associated to your user account.