Newcomer

Solved

Chrome PWA

Forum|Forum|3 years ago
March 22, 2022
4 replies
0 views

I have a Chromebook, and got the message today at the top of Zoom screen that "Zoom Chrome app will no longer be supported since June 2022" (maybe they meant as of June or after June?), and to use Zoom for Chrome PWA to join meetings. I have downloaded that app, and now just need to know if this app will still work on my Chromebook beyond June? The info made it sound as if this was so, but I sent a note to Zoom support to double check, and the tech guy said no, b/c the PWA was not an extension. Does anyone know? I need this to teach, so appreciate any help. Thanks.

Best answer by PastorT

Hi,

Contrary to what I originally wrote, it seems as though the web option requires use of the Chrome App OR the PWA. If you do not use one of those, you cannot use Zoom on a Chromebook.

Yes?

Thank you.

Tom

Bort

Employee

Hi @Lis2

I actually handle the release notes for both the ChromeOS app and the new PWA (Progressive Web App), so I can explain this for you.

In mid-2020, the Google team responsible for creating ChromeOS apps, aka apps designed to work on Chromebooks, decided they were moving away from this style of app and would be phasing them out over the next couple of years. They finally made a decision to end support for all of these old style ChromeOS apps in June of this year. You can read more about that here: https://blog.chromium.org/2020/08/changes-to-chrome-app-support-timeline.html

Zoom's response to this was to shift our focus away from the ChromeOS app and instead work more on the web client, in order to make it better and serve as a replacement for the ChromeOS app. This new style of app, a Progressive Web App, works directly in the Chrome web browser, rather than a dedicated app on the Chromebook.

Both can still be used right now, but after June, the old ChromeOS app will no longer be available and Chromebooks will only have the PWA as an option. Currently the PWA/web client already has more features than the ChromeOS app had and will continue to be supported for many years to come.

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

L

Lis2Author

Newcomer

Hi Bort,

Thank you so much for replying...that is a huge relief to hear I can still use my Chromebook after June for Zoom!

P

PastorT

Newcomer

Hi,

This PWA has very bad reviews. Is it possible to just continue to use the web option (not the Chrome app).

Thank you!

Tom

YaBoiB

Community Champion | Employee

Hello,
My name is Brandon. Thanks for joining the Zoom Community! I can work with our team to determine the wording of this message. In the Zoom Blog we have attempted to inform our customers with how to use the new PWA client. Please see this reference https://blog.zoom.us/how-to-use-zoom-on-a-chromebook/ we also have support articles about this new change listed at support.zoom.us that you can find references as well.

L

Lis2Author

Newcomer

Hi Brandon,

Thanks for your reply and for the info support articles, that helps 🙂

YaBoiB

Community Champion | Employee

Thank you for your response. Could you please click on the accepted solution button in the bottom right corner?

P

PastorTAnswer

Newcomer

Hi,

Contrary to what I originally wrote, it seems as though the web option requires use of the Chrome App OR the PWA. If you do not use one of those, you cannot use Zoom on a Chromebook.

Yes?

Thank you.

Tom

YaBoiB

Community Champion | Employee

Hello @PastorT,

Yes, that is a correct statement.

M

MarkM1969

Newcomer

I got the same message and when I went to the Chrome App store to access "Zoom for Chrome - PWA" upon trying to install I get an error message that says, "no eligible device or app install" - I am running an Acer Chromebook and using the Chrome Browser exclusively... So what now? If I can't download the new PWA app? What am I doing wrong?