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Can't find my apps in my Zoom meeting

Julie85255
Newcomer
Newcomer

‎2021-08-17 04:21 PM - last edited on ‎2022-01-25 09:49 AM by Community Moderator | Employee

Hi!  Thank you, in advance, for your help .  I have 3 apps:  Mural; Catch up; and Coda.  I need all three.  When I am hosting a meeting, and I click on "apps" in control bar, I only see one app - Mural.  How do I get the others to show up there so that I can use them?  

 

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2 REPLIES 2

Tim
Zoom Employee
Zoom Employee

‎2021-08-17 05:58 PM

Hello Julie, 

 

Are you using the app under a your own personal account, or part of your workplace/business account? I ask this question as there may be an owner or admin on the account which is restricting the use of certain Zoom apps. 

 

Here is a Help Center article that explains it in more detail. 

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Zoom_Master
Contributor I
Contributor I

‎2021-09-17 11:36 PM

Hi, I think Tim is right, maybe the admin may be restricting the use of more than one zoom application, which is the reason you can only see one zoom app.

Thanks

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