removing fireflies ai from my zoom account | Community
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C
Newcomer
cctian0702
Newcomer
October 3, 2024
Question

removing fireflies ai from my zoom account

  • October 3, 2024
  • 7 replies
  • 70 views

How do i remove Fireflies ai transcription bot from my zoom account? I cannot find where it is located.

    7 replies

    Bri
    Community Manager
    Bri
    Community Manager
    October 3, 2024

    Hi @cctian0702 ‌👋‌ When in a meeting, click Participants, select More beside the unwanted bot user, and then click Remove. 

    A
    Newcomer
    andreaaustin21
    Newcomer
    November 2, 2024

    That helps when the enter the room but somehow our firelfy notetaker got linked so that everytime I enter a zoom room my notetaker tries to come in.  Any thoughts on how to stop that?  

      M
      Newcomer
      mopeot
      Newcomer
      November 14, 2024

      Goodness! I am having the same stinking issue and I've looked for solutions multiple times, even deleted from gmail (a suggestion I found) and it still keeps popping up no matter what I do. I disabled all AI from the Zoom account settings as well but it seems it still makes its way. Someone help. It's an invasion of privacy. 

        D
        Newcomer
        Dina9
        Newcomer
        February 11, 2025

        Maybe this guide will help you:
        https://guide.fireflies.ai/hc/en-us/articles/26101749692305-How-to-delete-Fireflies-account

        use pagge app.firefiles.ai for your account settings

          J
          Newcomer
          jacqui1214
          Newcomer
          July 29, 2025

          Sorry to be late to this conversation, but we can't seem to delete Fireflies.   We didn't set up an account with them, so we can't log into an account & delete it.  Any other suggestions would be appreciated!

          M
          Newcomer
          MarionW724
          Newcomer
          August 27, 2025

          Same issue here. I never created an account. I received an email that my "two weeks trial" was expired", but that's it. and the dang thing keeps showing up in ZOom and Teams. Without an account, I can't remove it! Were you able to find anything to fix that?

          C
          Newcomer
          ChrisF007
          Newcomer
          September 19, 2025

          This is happening for us as well. We had a meeting via Zoom and one of the participants was using Fireflies to take notes. Now it's' showing up in every meeting. We never set up a FF account, so there's nothing to delete and it doesn't show as a connected app in Zoom. Any suggestions?

          O
          Newcomer
          oeidesign
          Newcomer
          September 19, 2025

          Exact same as what happened to me. Why would it show up to a meeting that it was not invited too. I've never created a Fireflies account either (and don't want too)

          L
          Newcomer
          Lgbrown
          Newcomer
          October 3, 2025

          I am having the same problem.  Can someone please help?

          M
          Newcomer
          MWWCFCSIT
          Newcomer
          October 13, 2025

          It has to be disabled directly from the FireFiles site, NOT in Zoom Marketplace as Google would suggest. Just navigate to the site, sign in and then select Meeting Settings to Disable It. You can also delete the account entirely from the site in the Account Settings Menu, although the person would lose any previously FireFiles recorded notes.

          J
          Newcomer
          jacqui1214
          Newcomer
          October 13, 2025

          As stated from several members, we have NOT created a FireFlies account....so we can't login & disable it on their site. 

           

          C
          Newcomer
          ChrisMeyer
          Newcomer
          November 6, 2025

          Fireflies is like a plague. Once anyone joins somehow it just keeps coming back and you have to deny it access each time. @zoom can you do something about this? I have deleted a fireflies account (that i never created in the first place) and made sure it is not one of my added apps but it is still entering my meetings. How do i get rid of it? 

            K
            Newcomer
            kiwiupover
            Newcomer
            November 6, 2025

            I deleted the Fireflies third-party app connection in my Google account. 

            J
            Newcomer
            jhonmu689
            Newcomer
            November 9, 2025

            You can remove it by going to your Zoom App Marketplace → sign in → click your profile icon → Manage → Installed Apps → find Fireflies.ai → and click Uninstall. It’s easy to miss since it doesn’t show up in regular Zoom settings.

              J
              Newcomer
              jgarst
              Newcomer
              December 31, 2025

              I believe I'm in the correct location, but the menu is slightly different.  Zoom App Marketplace → sign in → click your profile icon → Manage →   from there, options under the header Admin app management on the left side menu are 1. Apps on account, 2. App request, 3. API dashboard, 4. Events dashboard, 5. Permission, 6. Notifications, 7. Monetization, 8. Billing, 9. Manage connections.    Apps on account or Permissions seems most likely, but fireflies does not show up in any of the links.    If you have time, I'm curious to know if your menu is the same as mine.  My email is ***********.  Thank you!

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