Zoom Not Allowing me to Click on Meeting Summaries on website nor are they sending me the summaries | Community
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Newcomer
August 13, 2025
Question

Zoom Not Allowing me to Click on Meeting Summaries on website nor are they sending me the summaries

  • August 13, 2025
  • 1 reply
  • 1 view

Zoom AI is generating summaries of my meetings (I am host) and they are listed in the website. But Zoom is blocking me form clicking on them.  Zoom also is not sendimg me the summaries by email.

1 reply

junO-
Community Champion | Employee
Community Champion | Employee
August 15, 2025

HI Jane1,

This is a known issue that Zoom is currently experiencing. Here's what's happening

Current Status
- Zoom's AI Companion meeting summary features have been temporarily pulled from the latest release
- This affects both clicking on summaries on the website and receiving them via email
- This is not a problem with your account or settings

What you can do
- Wait for the fix - Zoom is working to restore these features in an upcoming release
- Check for updates , Keep your Zoom app updated as fixes are being rolled out
- Temporary workaround, Use meeting recordings or take manual notes until the feature is restored

Monitor Zoom's release notes for updates