cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to view AI Summaries recorded today - resolved

NancyM2
Newcomer
Newcomer

‎2024-04-01 04:35 PM - edited ‎2024-04-02 11:50 AM

Hi, 

 

Does anyone know what it means when the AI Summaries are greyed out?  Today I had 2 meetings where I used the AI Companion. When I go to the My Summaries tab I see entries for them but they are not clickable/viewable. I was able to access the AI Summaries for meetings I had last week. But today I cannot. I didn't do anything different today than last week, so I am stumped as to why I cannot access today's summaries. 

 

UPDATE: My issue was resolved. The summaries became available a few hours after the meeting ended.

Topics:
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-02 01:23 PM

Thank you for providing an update @NancyM2! Please let us know if you have any additional questions 💙


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?