Turn off AI Companion Data Sharing

Forum|Forum|1 year ago
January 25, 2024
2 replies
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This blog post stated that is is possible to turn on Zoom AI features but disable sharing data to train the tool. However, the toggle to turn off data sharing shown in the "Account owners or administrators provide consent" section does not exist. What is the process to turn off data sharing but still use the features?

Meeting Summary

Best answer by Bort

Hi @ZoomProfileName

The resulting transcript and summary are included in the "audio, video, chat, screen sharing, attachments or other communications-like customer content", as those are just a different version of your in-meeting content and would not be used to train our AI models.

Hope that helps and let me know if you have any further questions.

Bort

Employee

Hi @ZoomProfileName

That blog is out-of-date at this point (we're working to get it updated), as Zoom "does not use any of your audio, video, chat, screen sharing, attachments or other communications-like customer content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models" (Source)

The data sharing option was removed from the AI Companion settings, as we shifted to the stance above regarding data sharing for AI features.

Hope that helps and let me know if you have any further questions. Otherwise, make sure to mark the solution as accepted if this information is what you needed.

H

haimakrav

Newcomer

Как отключить кнопки на панели конференции: "Сводка" и "AI Companion"?

H

haimakrav

Newcomer

How to disable the buttons on the conference panel: "Summary" and "AI Companion"?

YaBoiB

Community Champion | Employee

Hello @ZoomProfileName,

I believe that Zoom IQ and the Zoom AI companion are two separate functions. As you can see in our support article for the Zoom AI companion we do not use customer data to train this model.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960

Zoom IQ when purchased can have the data not shared. It is popular with our Enterprise and SMB customers. If you are interested in getting Zoom IQ which I believe we call Zoom Revenue Accelerator now. Please speak to one of our Zoom Sales reps and I am sure that they can get that added to your account.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059301