The owner can't use AI Companion when the meeting was on behalf of setting up | Community
Skip to main content
Newcomer
July 2, 2025
Solved

The owner can't use AI Companion when the meeting was on behalf of setting up

  • July 2, 2025
  • 3 replies
  • 0 views

we use outlook and i always on behalf of my boss to set up meeting, but my boss can't use AI companion if i don't join in the meeting. some meetings are confidencial that i won't take part in, my boss can't use Ai, it's very inconvient for us

Best answer by MGSR

Hello @StellaWang,

Welcome to the Zoom Community! We're happy to have you here.

When you schedule a Zoom meeting on behalf of your boss, you (the assistant) become the meeting organizer, not your boss. Since Zoom AI Companion (for transcripts, summaries, or smart recordings) follows the organizer or host, it won’t activate unless you join or manually pass host to your boss
You may try these:
Via Outlook:

  • Make sure your boss has granted you delegate access in Outlook.

  • You create the meeting from their calendar (not yours), so the invite is owned by them.

Zoom Setup:

Let us know if this helps or if you need further assistance.

 

3 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
July 2, 2025

Hello @StellaWang,

Welcome to the Zoom Community! We're happy to have you here.

When you schedule a Zoom meeting on behalf of your boss, you (the assistant) become the meeting organizer, not your boss. Since Zoom AI Companion (for transcripts, summaries, or smart recordings) follows the organizer or host, it won’t activate unless you join or manually pass host to your boss
You may try these:
Via Outlook:

  • Make sure your boss has granted you delegate access in Outlook.

  • You create the meeting from their calendar (not yours), so the invite is owned by them.

Zoom Setup:

Let us know if this helps or if you need further assistance.

 

MGSR
Community Manager
Community Manager
July 9, 2025

Hi @StellaWang!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
Community Manager
July 17, 2025

Hi @StellaWang!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!