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Newcomer
March 12, 2025
Question

No Meeting Summary - Recorded to Zoom Cloud

  • March 12, 2025
  • 6 replies
  • 2 views

Hi Team,

I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.

I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other recent meetings. Is there a way to get this after the recorded meeting is saved to the cloud on zoom?

I am admin. I received a summary for meeting held 2 days ago but not yesterday.

Cheers

 

6 replies

Newcomer
March 12, 2025

I came here for the same question.  Same issue,  recorded meeting yesterday - no summary.  Meetings from last week all had summaries.  

Newcomer
March 13, 2025

Same issue - already missed a few summaries

Newcomer
March 17, 2025

Hi Folks, have been successfully receiving AI meeting summaries when recorded locally. This time, however, all I got was an audio and video recording. How to generate an AI summary from either video or audio recording? Thanks ahead!

Newcomer
April 2, 2025

Has anyone received a response to missing summary?  I too received them about a week ago and now, nothing.  I have not made any changes so not sure what happened.

Newcomer
April 3, 2025

I've been having the same problem.  Set to automatically generate (I am the admin) and nothing in a few weeks with many meetings...

 

Newcomer
September 10, 2025

Same issue. As a note, this meeting was booked via Calendly (with Zoom connected to Calendly). Just recorded a meeting to Zoom Cloud and no AI summary was sent, which we need for the client and me. Not user friendly. And in Zoom settings I already toggled to always use AI Companion. Why would AI Companion 'always on' not apply to this type of meeting?

 

Zoom team, please advise and let us know how to retroactively generate the summary (you have the cloud recording so it should be easy). Thanks.