cancel
Showing results for 
Search instead for 
Did you mean: 

My Wife Is Receiving Request From Fathom

ClassyDude
Newcomer
Newcomer

Hi there,

 

My wife is always receiving this email message in her email account from my Zoom account via Fathom where I am never invited to any of her Zoom meetings:

 

"(My name) is using Fathom to record Google Meet meetings and streamline the note-taking. Is it okay if (my name) records your meeting tomorrow?"

 

How can I stop Fathom from sending these message my wife email address?

 

1 ACCEPTED SOLUTION

Josh_Stanley
Community Champion | Employee
Community Champion | Employee
5 REPLIES 5

pmagnaghi
Zoom Employee
Zoom Employee

This sounds like a Fathom issue, have you opened a ticket with them?

No, because I don't know where it is located. It has been difficult for a while for me to find support from Fathom. Could you please direct me where to go or send me right support link?

 

Thanks in advance. 

Josh_Stanley
Community Champion | Employee
Community Champion | Employee

@ClassyDude , try this support link for Fathom: https://help.fathom.video/

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @ClassyDude! I wanted to let you know that I’ve marked @Josh_Stanley's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Alex410
Explorer
Explorer

Same issue!