cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Meeting Summary was not generated due to insufficient transcript.

Caryltso
Newcomer
Newcomer

Hello, I need help understanding why our meeting couldn’t be summarized due to an insufficient transcript. We've used this feature many times before, but this time it didn’t work, and I’m not sure why. Does anyone know how to contact Zoom support?

3 REPLIES 3

PsG11
Newcomer
Newcomer

Same problem here.  The call was 35 Minutes long. "A summary and next steps could not be generated due to insufficient transcript".

 

I guess I've to find another solution and cancel my Zoom membership. As this problem seems to have no solution according to the comments in the community

 

sara30
Newcomer
Newcomer

I'm having the same problem. It's very frustrating, becuase I'm relying on Zoom to get a transcript and take notes – if I knew it wasn't going to do that for this meeting, I would have done so myself during the meeting, but it's hard to remember the details after the meeting. 

ahazle
Newcomer
Newcomer

I'm having the same problem but can't find an answer. Not good.