Is AI Companion HIPPA Compliant?

[DancingFool]

The subject is pretty self-explanatory. I'm a psychotherapist. I'm considering using AI Companion to summarize sessions for my notes. Do user sessions get used in training the AI?

Thanks!

[Bri · Accepted solution]

Hi @DancingFool 👋 I recommend reviewing this resource from our knowledge base. 

Also, Zoom does not use customer audio, video, chat, screen sharing, attachments, etc. to train the AI model. 

[MylesC]

Hello Bri,

Something I would like to confirm is where Zoom AI Companion processes the data. If I'm currently using a Zoom Healthcare account for Canada, does that mean the AI Companion is processing the data in Canada as well?

Thank you,

Myles

[StephenNewton]

Hello @MylesC for information about AI Companion and data processing, please see  the Zoom AI Companion Security and Privacy Whitepaper.

Hope that helps!

[StephenNewton]

Hi @DancingFool ,

You can check out this article about AI Companion as it relates to healthcare and education customers. Hope that helps.

[MylesC]

Hi Stephen,

Thank you for your response. However, the article you shared does not directly address my question. I am specifically inquiring about where the data is processed to ensure compliance with HIPAA requirements.

Myles