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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How do I use AI to extract scenarios from 10,000 zoom calls?

vanessa236
Newcomer
Newcomer

We have saved our recordings of client meetings for the last 4 years which equates to thousands of hours of advice given to clients.  I would like to learn how we can have AI listen/read all of the recordings and develop a 'playbook of scenarios', based on those recordings from a variety of different client relationship managers.

1 ACCEPTED SOLUTION

Josh_Stanley
Community Champion | Employee
Community Champion | Employee

I like where your head is at @vanessa236 , today AI companion from Zoom does not do this however Zoom Revenue Accelerator is a product that can provide insights from stored recordings for both Zoom Meetings and Zoom Phone.  It will depend on how you have these recordings stored and what type of information you would like to extract from them to say for sure.  Reach out to your Zoom account team to discuss with a Zoom Revenue Accelerator Specialist.

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2 REPLIES 2

Josh_Stanley
Community Champion | Employee
Community Champion | Employee

I like where your head is at @vanessa236 , today AI companion from Zoom does not do this however Zoom Revenue Accelerator is a product that can provide insights from stored recordings for both Zoom Meetings and Zoom Phone.  It will depend on how you have these recordings stored and what type of information you would like to extract from them to say for sure.  Reach out to your Zoom account team to discuss with a Zoom Revenue Accelerator Specialist.

vanessa236
Newcomer
Newcomer

Thanks Josh - I will do that.  Appreciate the direction