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AI Meeting Companion only sends summaries part of the time...

PurciareleGroup
Newcomer
Newcomer

It seems when a meeting has been rescheduled, or starts early the companion is not on. I click and it shows companion IS on but at the end there isn't a summary. This is super frustrating. 

 

Any pointers on this? 

 

Thank you

2 REPLIES 2

Justin_R
Explorer
Explorer

So far, I (as admin) and at least one user are not receiving them at all. Is there an issue with the AI Summaries? We can get to them manually, but having them in email was helpful.

PurciareleGroup
Newcomer
Newcomer

The times where I don't get them - they're not anywhere (manually or via email)