cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

AI Companion

BFargo12
Newcomer
Newcomer

‎2024-02-05 08:59 AM

I am the owner of a Pro Account and have no admins registered. However, when I try to enable AI Companion for meetings, it gives me a "Blocked by Admin" message and I am not allowed to switch functionality. How is it that I am the owner and I am still not allowed to enable functionality? Thanks. 

Topics:
2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-02-05 02:25 PM

Can you describe where exactly you're trying to enable AI Companion?

Several Zoom features are dependent on other enablements within the Zoom Admin Portal and Zoom's verbiage is not always accurate. Let's make sure you've got all the right options ticked before troubleshooting further.

0 Likes

GNS
Newcomer
Newcomer

‎2024-02-07 08:37 AM

I am having the same issue and I can't get a clear answer of where to go to click and get access.

0 Likes