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Newcomer
April 11, 2025
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AI Companion - post meeting summary

  • April 11, 2025
  • 2 replies
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I don't understand why I get post meeting summaries only from some meetings since all the settings are the same.

Pls help 

Best answer by MGSR

Hello @MonicaDucu,

Welcome to the Zoom Community! We're glad to have you here.

If you are only receiving post-meeting summaries for some meetings despite having the same settings, it could be due to the following reasons based on the content of the provided URL:

  • Host Settings: The AI Companion feature must be enabled by the meeting host for summaries to be generated. If the host does not activate this feature or has not adjusted their settings to automatically generate summaries for every meeting, summaries may not be created.

  • Participant Notifications: All participants are notified when a meeting summary is being generated. If this notification is not present, it indicates that the feature was not enabled for that specific meeting.

  • Manual Activation: While AI Companion can generate summaries automatically if configured, it also requires manual activation in some cases. If the host forgets to activate it, no summary will be generated.

  • Feature Availability: There may be compatibility or backend issues affecting the feature's functionality for certain meetings.

To ensure consistent summaries, verify that the AI Companion is enabled and configured to generate summaries automatically for all meetings. Additionally, check with the meeting host to confirm the feature's activation.

2 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
April 11, 2025

Hello @MonicaDucu,

Welcome to the Zoom Community! We're glad to have you here.

If you are only receiving post-meeting summaries for some meetings despite having the same settings, it could be due to the following reasons based on the content of the provided URL:

  • Host Settings: The AI Companion feature must be enabled by the meeting host for summaries to be generated. If the host does not activate this feature or has not adjusted their settings to automatically generate summaries for every meeting, summaries may not be created.

  • Participant Notifications: All participants are notified when a meeting summary is being generated. If this notification is not present, it indicates that the feature was not enabled for that specific meeting.

  • Manual Activation: While AI Companion can generate summaries automatically if configured, it also requires manual activation in some cases. If the host forgets to activate it, no summary will be generated.

  • Feature Availability: There may be compatibility or backend issues affecting the feature's functionality for certain meetings.

To ensure consistent summaries, verify that the AI Companion is enabled and configured to generate summaries automatically for all meetings. Additionally, check with the meeting host to confirm the feature's activation.

MGSR
Community Manager
Community Manager
April 28, 2025

Hi @MonicaDucu!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

MGSR
Community Manager
Community Manager
April 21, 2025

Hi @MonicaDucu!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!