Newcomer

Question

AI Companion Meeting Summary set up issue

Forum|Forum|1 year ago
April 3, 2024
4 replies
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I'm trying to use the AI companion meeting summary. I am the admin, and I'm the only user on my paid account, yet I cannot remove the "locked by admin," so I cannot toggle the on/off in the settings from off to ON.

I've followed suggestions by others in the community and logged out, then logged back in using another browser, and that does not work for me either. I've also tried to use the Zoom chat feature, but that is not good for my blood pressure either. Argh

Any suggestions would be gratefully received.?

Here what I see in my settings:

Meeting Summary with AI Companion

Allow hosts to generate a summary. Locked by admin

A

AGirones

Newcomer

me also not workign for me since the latest version

it worked well before

F

Finkelstein0935Author

Newcomer

Shame, where are the Zoom support folks to help us out here?

T

tomh

Newcomer

The same for me. It's my account and I'm the only user, yet I don't seem to be the admin?

F

Finkelstein0935Author

Newcomer

What's the next step for us to get these answers to our questions and solutions to our problems?

C

Cristinau

Newcomer

same problem, still no responses from Zoom team?

F

Finkelstein0935Author

Newcomer

I believe that this forum and community are a waste of everyone's time if Zoom staff do not keep an eye on customers like us who have joined their community forums to have our legitimate technical concerns addressed and product issues resolved so we can continue to use their product—which we paid for—as intended.

Here what I see in my settings:

Meeting Summary with AI Companion

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