how to solve new whiteboard problem | Community
Skip to main content
J
Newcomer
jennyoon
Newcomer
February 5, 2024
Question

how to solve new whiteboard problem

  • February 5, 2024
  • 3 replies
  • 2 views

Hello~

when i sharing new whiteboard with my student,

student can't find drawing pencil bar..

how to solve this?

 

 

    3 replies

    P
    Employee
    Palmer
    Employee
    February 5, 2024

    @jennyoon @Abhig - The issue might be due to sharing settings. Can you take a picture of the share sheet under the share button? Looks something like this... 

    Also, are you sharing the whiteboard in or out of a meeting?

    B
    Newcomer
    Bonitaowens
    Newcomer
    February 6, 2024

    Having the same issue. I am sharing inside a meeting. Ive tried everything!

    P
    Employee
    Palmer
    Employee
    February 6, 2024

    @Bonitaowens - can you check your account settings to see if external sharing is enabled? 

     

     

    J
    Newcomer
    jennyoonAuthor
    Newcomer
    February 6, 2024

    when i sharing whiteboard, it mention like this

    'The owner of the whiteboard only allows sharing with users within the same organization.'

    P
    Employee
    Palmer
    Employee
    February 6, 2024

    @jennyoon - Are you able to change the "external users can be invited" option? 

     

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.