cancel
Showing results for 
Search instead for 
Did you mean: 

I want participants to edit whiteboard

AnneOF
Listener

Hi,

When I share a whiteboard to the participants (meeting), they can't edit it. They can only watch it.

I check the settings and allowed participants to share and so on.
But there is a setting which is in gray and maybe it is in connection with my problem (see screenshots).

 

Can you help me ?
I have a Zoom One Pro.

Thanks in advance

1 ACCEPTED SOLUTION

BakerHe
Attendee

Your setting is correct.

BakerHe_0-1687244610962.png

 

Could you please check if participants'  zoom client version higher than 5.13.5 

If version lower than 5.13.5,  participants can only view the whiteboard, can't edit it.

 

Checking the Zoom version number doc: 

https://support.zoom.us/hc/en-us/articles/201362393-Checking-the-Zoom-version-number

View solution in original post

2 REPLIES 2

BakerHe
Attendee

Your setting is correct.

BakerHe_0-1687244610962.png

 

Could you please check if participants'  zoom client version higher than 5.13.5 

If version lower than 5.13.5,  participants can only view the whiteboard, can't edit it.

 

Checking the Zoom version number doc: 

https://support.zoom.us/hc/en-us/articles/201362393-Checking-the-Zoom-version-number

I BakerHe,

 

Thanks for your reply. I finally found that it was because of the old version of Zoom and computer.
You are right.

 

Thanks for your help.