How do I use a whiteboard during a meeting (I have already enabled whiteboard and annotations)? | Community
Skip to main content
Newcomer
October 13, 2022
Question

How do I use a whiteboard during a meeting (I have already enabled whiteboard and annotations)?

  • October 13, 2022
  • 2 replies
  • 6 views

Hello,

I am tutoring a student and want to use a whiteboard during our meetings, but the whiteboard option never shows up when I go to screen-sharing options. I have read many articles and checked several settings, such as making sure annotations and whiteboards are both enabled, however, I cannot get the whiteboard option to show up when I am in a session. Is there something I am overlooking?

Thank you!

    2 replies

    ChrisO
    Participant
    Participant
    October 13, 2022

    Hi Carolineth,

     

    Whiteboards should be found along the toolbar within a meeting and not in the share screen menu.

     

    Newcomer
    October 14, 2022

    Thank you very much for your reply. Unfortunately, that isn't how my Zoom toolbar looks- some of those options aren't showing up on mine, including the whiteboard, but I truly appreciate your time.

    Community Super Champion | Partner
    October 25, 2022

    hi carolineth,

     

    please check your account settings->whiteboard.  please see attached screen shots.

    please see whiteboard admin guide.

    Zoom Whiteboard Administrator Guide – Zoom Support

    Newcomer
    October 25, 2022

    Thank you for your time! Unfortunately, it still isn't working for me or the two people I asked for help in person, so I guess I'll probably just live without the whiteboard. Thanks again.

    Newcomer
    October 25, 2022

    do you have the current windows client 5.12.3.  if not, click check for updates.

     

    thanks,  eliot


    Thank you very much; I'll look into this. Take care! 🙂