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How to Build and Scale a Community in 12 Months: Lessons from Zoom | Alexis Brown

Bri
Zoom Moderator
Zoom Moderator

How to Build and Scale a Community in 12 Months: Lessons from Zoom | @alexisbrown 

 

Alexis leads the Zoom Global Community team and is passionate about community engagement, scaling global self-service support, and driving successful online interactions. With ten years of experience in community management, Alexis is a seasoned professional in online collaboration and digital support forums.

 

CMX is the world's largest network of community professionals. Its mission is to help community professionals thrive through world-class tools, training, and resources. 

 

This talk was recorded at CMX Summit 2022: Thrive

 

Please watch and let us know your biggest takeaway in the replies below 👇

 

1 REPLY 1

Bri
Zoom Moderator
Zoom Moderator

Loved this session! My biggest takeaway is that the "why" behind your community is extremely important. As a community focused on delivering happiness to our customers, the customers must always be considered first in everything we do 💙