How to Build and Scale a Community in 12 Months: Lessons from Zoom | Alexis Brown

[Bri]

How to Build and Scale a Community in 12 Months: Lessons from Zoom | @alexisbrown ✨

Alexis leads the Zoom Global Community team and is passionate about community engagement, scaling global self-service support, and driving successful online interactions. With ten years of experience in community management, Alexis is a seasoned professional in online collaboration and digital support forums.

CMX is the world's largest network of community professionals. Its mission is to help community professionals thrive through world-class tools, training, and resources. 

This talk was recorded at CMX Summit 2022: Thrive

Please watch and let us know your biggest takeaway in the replies below 👇

[Bri]

Loved this session! My biggest takeaway is that the "why" behind your community is extremely important. As a community focused on delivering happiness to our customers, the customers must always be considered first in everything we do 💙