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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How to Build and Scale a Community in 12 Months: Lessons from Zoom | Alexis Brown

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-10-07 10:05 AM - edited ‎2022-10-07 10:09 AM

How to Build and Scale a Community in 12 Months: Lessons from Zoom | @alexisbrown ✨

 

Alexis leads the Zoom Global Community team and is passionate about community engagement, scaling global self-service support, and driving successful online interactions. With ten years of experience in community management, Alexis is a seasoned professional in online collaboration and digital support forums.

 

CMX is the world's largest network of community professionals. Its mission is to help community professionals thrive through world-class tools, training, and resources. 

 

This talk was recorded at CMX Summit 2022: Thrive

 

Please watch and let us know your biggest takeaway in the replies below 👇

 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-10-07 10:10 AM

Loved this session! My biggest takeaway is that the "why" behind your community is extremely important. As a community focused on delivering happiness to our customers, the customers must always be considered first in everything we do 💙


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?