Zoom rooms on MacOS with Blackmagic constellation HD

[andyspillman]

We have an M1 Mac Mini. Video capture device is BlackMagic ATEM Constellation HD connected via USB C. Works fine with regular desktop zoom and Microsoft Teams but Zoom rooms says no video device. Zoom Rooms has camera permission in System preferences. There is no Device Profile in Zoom admin console. Does this capture device work with Zoom Rooms?

[bstrelko]

Have not tested in several versions, but we had the same issue with a Blackmagic ATEM Mini Extreme ISO. The short answer, is that these BMD devices are not 'Zoom Rooms Certified Hardware', despite working in Zoom Client. As many production environments use these, it would be great if Zoom could add support or whitelist Blackmagic video inputs - you'll find that Zoom has relatively little interest in creating parity between client and rooms - this is the topic of many of our support calls. It's unfortunate, as Rooms are generally more high-visibility than individual clients, and should be MORE flexible instead of less.

TLDR - Blackmagic devices may not work with Zoom Rooms, but you can use them via a supported HDMI ingest device listed here: https://support.zoom.us/hc/en-us/articles/11266042642445

We use the Magewell USB Capture HDMI 4K Plus