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A
Newcomer
ASAM
Newcomer
May 17, 2022
Question

Zoom breakout rooms

  • May 17, 2022
  • 1 reply
  • 0 views

I have enabled zoom breakout rooms however I cannot see the icon.

I have uninstalled and reinstalled as well

    1 reply

    Z
    Community Champion | Employee
    ZoomZoom
    Community Champion | Employee
    May 17, 2022

    Hi, Asam.

    Check if you enabled breakout rooms also in your user account, at https://www.zoom.us/profile/setting

     

    This article is a good introduction to using them: https://blog.zoom.us/using-zoom-breakout-rooms/

     

    Hope this information helps!

    A
    Newcomer
    ASAMAuthor
    Newcomer
    May 17, 2022

    Hi I have already done this

    Z
    Community Champion | Employee
    ZoomZoom
    Community Champion | Employee
    May 17, 2022

    Hi, Asam.

     

    Which Zoom version are you using? Also, please check if you are using the right user account:

     

    The requirements are:

    • Breakout rooms enabled
    • Zoom desktop client, or web client
      • Windows: 3.5.31087.1102 or higher
      • macOS: 3.5.31087.1102 or higher
      • Linux: 2.0.81497.1116 or higher
      • Chrome: 2.4.943.510 or higher

    From https://support.zoom.us/hc/en-us/articles/206476313

     

    If you are still having issues, I would advise to reach out to the Technical support, via https://support.zoom.us/hc/en-us/articles/201362003 

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