Zoom Rooms dual monitor layout | Community
Skip to main content
C
Newcomer
Chloe_D
Newcomer
October 14, 2021
Question

Zoom Rooms dual monitor layout

  • October 14, 2021
  • 1 reply
  • 2 views

My problem is that the Zoom Rooms client uses both screens of a dual monitor setup to display my shared content. According  to the settings in the web portal, one screen should display the participants instead. Even after changing the settings back and forth and restarting the client nothing changed.

1 reply

ChrisO
Participant
ChrisO
Participant
October 14, 2021

May be a silly question, but is your controller set to use the screens as duplicated instead of extended?

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 14, 2021

    Hi @Chloe_D 

     

    I wondered the same thing as @ChrisO 

     

    Zoom Rooms being able to display separate content on two screens is reliant on the host computer operating system seeing those displays separately.

     

    If the host system has its displays configured as duplicated or mirrored (where they already display the same thing), Zoom Rooms will not be able to treat them separately.

     

    If the host system has its displays configured as extended (two separate displays - not mirrored) in the operating system, then Zoom Rooms should be able to treat the displays separately.  

     

    C
    Newcomer
    Chloe_DAuthor
    Newcomer
    October 15, 2021

    Yes, they are configured as two seperate displays. Even in a meeting, one screen shows the active speaker and the other one the gallery view. The problem is just when I want to share my own content, I get the same preview on both screens and can not see any participants.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.