Trying to set up Yealink CP965 as a Zoom Room Controller

[Mohamed_Sleem]

Hi, I hope some can help me.

I am trying to sign in to zoom room controller that I installed on to the CP965 using a configuration file found here: https://zoom.us/client/latest/zrc.apk

When I run the app it take me to a sign in screen with options to sign in using, email, SSO, google or facebook. However I am told by our admins that I need to sign in using an activation code which they have given me. The activation code has worked on the Zoom Rooms app installed on windows micro desktop and is shows me the the room the activation code refers to. But I just can find how I use the activation code through the ZRC app on the CP965.

I have already update the firmware with the certified custom firmware found here: https://support.zoom.us/hc/en-us/articles/360001299063-Zoom-Phone-Certified-Hardware#h_746bf277-ad09...

Some of the support articles I found on Zoom support also suggest that you can sign in using an activation code but again I cant fine this option. 

What am i doing wrong?

[MikeS2483]

The custom firmware for the Phone that Zoom publishes is only if you're using that device as a conference phone. I haven't seen any custom ZoomRoom firmware for the CP965 (only the CP960, which is going EOS in February, 2024). I'm not sure there is a workaround here, but you should probably share a couple of screenshots. Given that you posted this 2 months ago, and nobody in-house (with Zoom) responded, it likely means this isn't possible without digging in to the API and doing a custom-job on the CP965's coding.

[Mohamed_Sleem]

Thanks for the reply, I kind of given up on the post, but is it helps I'll pull together some screenshots. I'll have wait until next week due to a lot of work on

[MikeS2483]

Just saw that they added support for the CP 965 in the newest release. Release notes for Zoom Rooms Android Controller – Zoom Support