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No sound for participants when sharing audio from I-Phone

Helpneeded
Listener

I would like to share sound of a language app or I-Tunes on my I-Phone. My students can not hear the sound from the I-Phone, but can hear the sound when playing a video that is shared from the Internet. 

I click on share screen and always enable share sound before I connect with Airplay, just as described in the tutorial.

It worked in the past, but since the last four weeks or so it does work anymore.

Thanks for your suggestions.

1 REPLY 1

kbrewer
Listener

In the situation where it was recently working but isn't now, I almost always find that the issue is resolved once the user updates their Zoom client on the device. so I would check to make sure that your client is up to date. Also I wonder if connecting your phone to your computer with a physical cable may do the trick.