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Accidentally chose Educator Account




When I was making a Zoom account, I accidentally pressed the Educator Account option, and now I cannot log into Zoom with that account. I am currently using a different email address to post this. Is there a chance that I can change my account to non-Educator Account? 


Thank you!


Community Champion | Customer
Community Champion | Customer


Zoom Staff can help you with this.  Most of us here in the Zoom Community are volunteers with no access to your account. 


Please submit a Support Ticket directly to Zoom Staff at: 

Be sure to include the email address you used to register your account. 

Ray - / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !

Community Champion | Zoom Employee
Community Champion | Zoom Employee

Sorry about your issues you are having. Since you are using a different email, if you can send me a DM regarding the email that is currently locked out, I can have my support team raise a case on your behalf, otherwise Ray's recommendation will work as well!