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I have a Zoom phone plan based out of AU/NZ that has the international add-on. I have a team member based in the USA who also needs Zoom phone with an emphasis on being able to make calls in AU/NZ/USA/Canada and the UK. Do I simply need to purchase a US-based plan + international add-on for her or is there a more cost-effective way to do this?
Yes You can go with with US/CA unlimited (or Metered if the usage is less ) with International add on for the most cost effective license. They both include a phone number that you can choose.
Please check here and purchase based on your need:
Hope that helps