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2022-10-11 07:28 AM
I realize there is another recent post about blocking anonymous callers - yet it's marked resolved without actually being a resolution.
I've just received 5-6 back-to-back calls from "anonymous" Caller ID, all leaving the same automated message about 'press one to complete your order". It's ridiculous that I cannot block these.
When is Zoom going to code something into their setup that allows us to block these? It's becoming a rampant issue.
2022-10-11 08:03 AM
In your Settings in the web portal, you can enable Block Calls without Caller ID
Is that not working for you? Also there is a beta spam blocking project you could ask Zoom to join.
2022-10-11 08:15 AM
2022-10-11 08:37 AM
Hmm, don't know. Contact your Zoom service rep or make a Zoom ticket I suppose?
Zoom also supports STIR/SHAKEN protocol which basically manifests as whether the call is marked with a checkmark as verified. Though there are some issues getting fixed with that. Basically the verified is supposed to mean the caller is at attestation level A so should be fully verified - though could still be a "cold caller" type spam. But - as far as I know - so far there is no option to block all non-verified calls.
2022-10-11 12:42 PM
you can block calls without caller id. please see:
Managing the blocked list – Zoom Support
i set my iphone settings->phone->show my caller id->off
made t-mobile call on my zoom phone and call showed 'anonymous'.
changed zoom phone settings to block calls without caller id.
zoom->account settings->zoom phone->Block Calls without Caller ID->on
when i called from my iphone using t-mobile, with 'show my caller id - off' to my zoom phone number, i got 'the person you are trying to reach is not available. goodbye.'