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Picking up a coworkers phone call

Suzanne33
Listener

How do you pick up a coworkers phone call from your desk phone?

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi suzanne33,

 

There are at least two ways to enable picking up your colleague’s incoming call.  You can use group call pickup or use call delegation also known as shared line appearance.

 

Setting up and using group call pickup

Setting up and using group call pickup – Zoom Support

 

Setting up call delegation

Setting up call delegation – Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

View solution in original post

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi suzanne33,

 

There are at least two ways to enable picking up your colleague’s incoming call.  You can use group call pickup or use call delegation also known as shared line appearance.

 

Setting up and using group call pickup

Setting up and using group call pickup – Zoom Support

 

Setting up call delegation

Setting up call delegation – Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

Suzanne33
Listener

Thank you for your help.