No way to get my zoom phone number to work without an extension number?

Hi @Jimt1 

1. The easiest thing to do is to go to Admin > Phone System Management > Auto Receptionist in the Zoom web portal at https://zoom.us/profile, choose the Auto Receptionist and in the Business Hours section:

• Set the Business Hours to 24/7
• Set Greeting Prompt to Disable
• Set Route to User, and select your Name from the drop-down menu presented

From that point on anyone calling the number will go directly to you. 

You should also go Personal > Phone > Settings, and configure the entire Call Handling section there.

*** The only down side to the above is that you wouldn't be able to use the SMS capabilities with this phone number. 

OR

2. Your other option is to assign the Phone Number (direct number or DID) to your User account.

• You can Unbind it from the Auto Receptionist  by clicking on the Number, and a pop-up list will appear. Unbind is one of the options.
• Then Assign the Number to your User account.

The Extension is part of the way the system works. If you have the DID assigned to your User account, the extension number will not necessarily be used as it would in a multi-person phone system.

You should also go Personal > Phone > Settings, and configure the entire Call Handling section there.

*** You'll be able to set up SMS with this phone number.

Whichever option you choose, i strongly suggest that you read the following Zoom Support articles:

Getting started with Zoom Phone (admin)

Getting started with Zoom Phone (users)

I hope that helps!