Group Paging / PTT on Polycom

Forum|Forum|4 years ago
August 17, 2021
4 replies
1 view

Hello all!

I am looking to add paging to the Zoom Phone System. I have polycom VVX410's deployed and running on the zoom platform. If possible, I would like to use each endpoint as the speaker for the paging, versus installing speakers. I have read through the Zoom group paging, Algo 8301, as well as the CyberData SIP Server documentation, and none seem to be clear if it is at all possible, either as a standalone solution (using only zoom and the polycoms), or if I need the use a SIP server to assign an extension and have it pushed out to the polycoms.

If anyone has had success setting up group paging or PTT, please give a shout!

Cheers!

Best answer by cluther

Use the default one on the CyberData device - put that multicast addr and port on the provisioning template - you will have to do some testing with it to make sure it works but I would imagine you will have no problem. But check this doc for the interop between cyberdata and poly. https://files.cyberdata.net/assets/011233/011233_931087E_SIP_Paging_Adapter_Ops_Guide_R.pdf

W

Wes_Liu

Community Champion | Employee

Paging and Intercom features are currently only available through specific Zoom Phone certified hardware:

https://support.zoom.us/hc/en-us/articles/360001299063-Zoom-Phone-certified-hardware

Native Group Paging/PTT support for Zoom Phone may become available at a later date. See your Zoom or Zoom Phone Sales Specialist (https://explore.zoom.us/phonesystem?#signup-phone) for more information.

cluther

Employee

Here's a sample provisioning template for polycom. The POLY docs show what all of these params are for - so you can piece things together. This one was created for a BOSS ADMIN scenario. Subscribing to the groups will either enable the user to hear the page or not. Try it out!

### Exec Assistant template
device.set=“1"
device.net.etherStormFilter="0"
device.net.etherStormFilter.set="1"
ptt.compatibilityMode="1"
ptt.pageMode.enable="1"
ptt.pageMode.group.7.label="CEO1"
ptt.pageMode.group.8.label="CEO2"
feature.nonVolatileRingerVolume.enabled="1"
np.normal.ringing.toneVolume.chassis="1000"
np.normal.alert.messageWaiting.tonePattern="silent"
ptt.pageMode.group.7.subscribed="1"
ptt.pageMode.group.8.subscribed="1"
ptt.address="224.0.1.116"
ptt.port="5001"
ptt.pageMode.group.1.subscribed="0"
ptt.pageMode.group.24.subscribed="0"
ptt.pageMode.group.25.subscribed="0"

S

stukeeferAuthor

Newcomer

Ok, this makes sense. My last question is does Zoom Phone provide a ptt.address/port, or do I have to utilize the CyberData SIP Server and use its designated ptt.address and assigned port?

clutherAnswer

Employee

Use the default one on the CyberData device - put that multicast addr and port on the provisioning template - you will have to do some testing with it to make sure it works but I would imagine you will have no problem. But check this doc for the interop between cyberdata and poly. https://files.cyberdata.net/assets/011233/011233_931087E_SIP_Paging_Adapter_Ops_Guide_R.pdf