Contact Center - Anyone setup a Chat or Video link yet?

Forum|Forum|3 years ago
February 24, 2022
1 reply
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I'm in the UK but really keen to see the Customers website experience for Contact Center . What options are there to customise the chat / Video widget and how does a Customer choose to start a Video call?

Call queues

BrandonS

Community Champion | Partner

This is so new (just announced yesterday), but here are a few public resources you might not have seen to learn more. Besides that I would probably reach out to your account manager and ask for a demo. I am pretty excited about it too (as a reseller).

https://youtu.be/iacMi3Obgbk agent demo

https://youtu.be/dVdBfGgH1kI admin demo

https://support.zoom.us/hc/en-us/categories/4423802887949