coaching call

Hi Heather, Hime-Tama here.

Did they send you a Meeting ID and Password? If they did, you will have to download the zoom app to use it. If they sent you a phone number to dial in to, you just need to use your phone to call that number and you'll be able to participate. Some people assume that everyone has the Zoom app and neglect to send a zoom link. 

Hope this helps you!

@heatherkaye, was this coaching call an event for which you registered on the OnZoom website? If so, please DM me with more details (Host name, Event name, etc.). I'd love to help.