zoom crash then cannot reenter the meeting

I have been successfully hosting zoom meetings on a paid account for the past 3 years.  Suddenly I am having an issue with zoom crashing in the middle of the meeting, then not allowing me to re-enter the meeting because I am "in a meeting"  This only happens on my microsoft surface.  I can reenter the meeting on my phone or ipad.  I host a lot of meetings for my church and volunteer work.  HELP!  I have submitted a ticked to zoom but they have not answered me.