zoom constantly logs itself out

Forum|Forum|4 years ago
September 7, 2021
4 replies
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I am having trouble with zoom meetings where it just constantly logs itself out.

In normal times it seems there's no problem.

But, I think when the host shares his screen, it automatically signs me out.

and an error message pops up saying an unidentified problem occured? (It's in Korea so i translated it in english)

Would anyone know why this keeps happening?

Screen sharing

Bri

Community Manager

Hi @davidhyjang, are you using the latest version of Zoom? If you are, try uninstalling and reinstalling to see if that resolves your issue. Please let me know if this helps!

D

davidhyjangAuthor

Newcomer

You know that was the first thing i tried but that doesn’t help.
The funny thing is that the error occurs only when the host shares its screen.
And when that happens, it automatically kicks me out of the meeting then automatically signs me back in

and then signs me out completely. All of this happens in few seconds.
I’ve searched through the web but can’t seem to find a solution to this.