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2023-01-21 05:00 AM
I retired two years ago, and during the pandemic, I was using zoom a few times, so, I never became an expert. My wife is now starting a part time position, and will have some zoom meetings on my laptop. I do have a Brio camera. When I was doing my zoom meetings, I was able to click on some jpgs on my home screen, and use that as a background. I have tried this for my wife's upcoming meetings I have clicked on "virtual background" > clicked on the "+", clicked on "select image" > and than I have tried to open the image I want on my desktop. Nothing happens. Let me know what I am doing wrong. Thank so much.
2023-01-21 08:20 AM
Welcome to the Zoom Community, @Harleyguy
Take a look at this Zoom Support article:
Especially look at “Video and image specifications” in the “Background image dimensions” section which currently says this:
I’m guessing that the image you are trying to select doesn't fit the criteria there.
If that’s not the case, maybe posting a screen shot of the window where you’re about to select the image would help the troubleshooting.