updating Zoom | Community
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Newcomer
November 2, 2022
Question

updating Zoom

  • November 2, 2022
  • 1 reply
  • 0 views

I want to update my Zoom.  The problem I am having is it freezes, and I can't hear anyone and the people can't hear me.

    1 reply

    Community Champion | Customer
    November 2, 2022

    I would suggest you uninstall Zoom completely, reboot and then download the latest version.

     

    Uninstalling and reinstalling the Zoom application

    https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

     

    Regards,

    Frank