Check out our new Work Transformation Summit page, and join our upcoming event to learn how leading organizations are building a smarter hybrid workspace for their employees.

Visit the page
Community
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

unable to watch my recorded zooms?

Manny74
Listener

‎2022-05-23 09:36 PM

not sure what the issue is. when I try to watch the recorded zoom.  I click the link put the passcode in and I get a error.

 

"Your IT admin has disabled the access to your recordings page, you can contact IT admin for more details. (200)"

 

 

0 Likes
1 REPLY 1

Shaimaa
Community Champion

‎2022-05-23 11:44 PM

Hi, @Manny74 Apparently, your account admin has prevented all users in the account from accessing the cloud recordings. This is why you have this error.

You have to contact the admin if you go to Account Profile on the left and look for Account Support Information, and you'll see there who to contact.



Please like any post that helped you; please mark solutions so others can find them!