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stopped receiving invitations

AndrevdPanne
Listener

I recently stopped receiving invitations from the host via my desktop, which previously worked well, I do receive the invitation via my Samsung Tab, but I would like to communicate via my desktop, do you have a solution

 

I Have double check with the host to see if the recurring cycle are ended, or removed from the registration list, but that is not the case

 

1 REPLY 1

RachelGomez123
Participant

When adding new users to a Zoom account, those users will receive activation emails to join the Zoom account. Some users may experience issues with not receiving activation emails and are therefore unable to accept the invitation to join the account.

After you've checked IP addresses and spam filters, and confirm that users still aren't receiving activation emails, you can submit a request to Zoom Support to check if the email address is on a bounce list.

 

Regards,

Rachel Gomez