screen sharing is not working on my mac | Community
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Newcomer
August 28, 2022
Question

screen sharing is not working on my mac

  • August 28, 2022
  • 2 replies
  • 6 views

need tech support

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    August 28, 2022

    We’re going to need more information to hello you, @Dougtechsupport

     

    Have you been through this Zoom Support article?

    https://support.zoom.us/hc/en-us/articles/201362153-Sharing-your-screen-or-desktop-on-Zoom

    At what point are you stuck, and what are any error messages or other indications you're  seeing?

    Newcomer
    September 1, 2022

    I just upgraded to 5.11.10. Have been using zoom every week for last 2 years. Could not share my screen. Rebooted and reinitiated zoom. None of my meeting users could see my screen. First time I had this problem. Using zoom every week multiple times. Bad dog!

    Newcomer
    September 7, 2022

    Hi Ray, thanks for getting back to me.  I'm unsure what the issue is, but I've been unable to share my screen.  Its been a while since I tried it, and apologize that I don't have the specific page where this happens.  Its been pointed out to me that after clicking on share screen, a page comes up with boxes on it, and one of them shows a large exclamation point.  The people on my zoom say they do not see the exclamation point on the same page, and they believe that may be an indication of security setting.  Does this help at all?