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we had a training on zoom last night and the recording was done and when link and password was sent it could not be opened. what can be done about it
Sign in to the Zoom web portal as an administrator with the ability to edit account settings.
In the navigation menu, click Account Management then Account Settings.
Click the Recording tab.
Under the Recording section, click the Local Recording toggle to enable or disable it.
If a verification dialog appears, click Enable or Disable to verify the change.
(Optional) Select the check boxes to enable or disable additional features, then click Save:
Save chat messages from the meeting/webinar: Allow hosts to save in-meeting chat messages in the local recording files.
Save closed caption as a VTT file: Allow hosts to save closed caption files in local recordings.
Hosts can give meeting participants permission to record locally: Allow hosts to give permission to record locally as well.