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Issue: When the user attempts to a Zoom Meeting to her Google Calendar invite she gets the follow error: Failed to create conference.
However, when she attempts to create meeting invite on her executives Google Calendar, she is able to without error.
OS: Windows 7
Removed Zoom Calendar and Contact Integration,
Removed Google Workspace from Zoom Marketplace for user,
Signed user out of Zoom for G-Suite
Removed Zoom Third Party permissions from Google Account.
We then went through the process of integrating Zoom and Google Workspace.
Issue still remains. Has anyone else experienced this issue and have a resolution?
Solved! Go to Solution.
Hi, One of my users is also experiencing the same error while attempting to create video conferencing even though he has already configured zoom to google calendar. He was able to do this last week but as of today it showed fail. Any ETA when this will be fixed? OS: MacOS Monterey 12.3 Steps taken: sign out and log in again, restart laptop.
I'm curious. Is Zoom support suggesting the Zoom Scheduler for Chrome (link below)? I thought that was for Gmail users (who aren't using Google Workspace, Google Apps, or GSuite)? https://chrome.google.com/webstore/detail/zoom-scheduler/kgjfgplpablkjnlkjmjdecgdpfankdle?hl=en ?
Did it solve the problem?
I've had issues with the Zoom for Google Workspace add-on (linked below) installed in your Google Apps Admin Console. Still, if the other Chrome plug-in solves it, that would be a more straightforward fix than all the hoops support has asked me to jump through.
Zoom Engineering is working with Google Engineering on this issue. That is all of the information that I have at this time. The solution looks to be still in progress. It appears to be a event syncing issue possibly on the Google side, so if you have not already put in a support ticket with Zoom and Google I suggest that you do so. Both teams will need data to solve this issue.
Zoom Live chat Support fixed for me:
Go to gmail Calendar
On the right hand bar, click on the zoom icon
press on the 3 vertical dots on the top of the bar that's come out
Should be all good
When I press on the 3 vertical dots, the system shows the "moving circle" - sorry I don't know the correct name - indicating it is trying to do something, and stays like that for minutes..... stuck, and nothing happens.
I don't see the option to logout, login.
Hi @danielb ! I just wanted to let you know that as a result of your posted discussion here in the community, our technical writers have added this section: "Failed to create conference" error when scheduling a meeting to our existing "Using the Zoom for Google Workspace add-on" support article. Thank you for making an important contribution to the Zoom Community! 🙂
Zoom Community Team